Privacy Policy
PRIVACY POLICY
1. General
1.1. B2STRAP, rue des Romains 1M,2856 Boécourt Switzerland ("B2STRAP", "we" and "our") collect and process personal data about you and other people. Personal data is any information relating to an identified or identifiable natural person ("personal data" or "data"). In this privacy policy ("Policy"), we describe what we do with your data when you use our website https://www.b2strap.com/ ("Site"), place orders through our Site and communicate with us. We also describe how you can exercise your data protection rights.
1.2. Our privacy policy complies with the relevant laws, in particular the relevant cantonal laws and the Federal Data Protection Act (FADP) as well as the European General Data Protection Regulation (GDPR). The application of the GDPR and the extent of its application is, however, assessed on a case-by-case basis.
2. What personal data do we collect about you?
2.1. We collect personal data that you provide to us, for example, by filling out a contact form, registering for an account, using interactive features, participating in a marketing promotion, ordering a product or service, requesting information and/or materials. Such personal data may consist of:
2.1.1. contact information (e.g. name, postal address, email address and mobile or other telephone number);
2.1.2. purchase and transaction information;
2.1.3. information relating to the means of payment;
2.1.4. a username and password;
2.1.5. information about your personal or professional interests, date of birth, demographic data, and your experiences with our products and contact preferences;
2.1.6. photographs, comments and other content you provide;
2.2. We collect metadata, including details about your visits to the Website, such as traffic data, location data, IP address, browser information, session data, your preferences, settings, weblogs and other communication data, which we monitor during your interaction with the Website.
3. For what purposes do we process your data?
3.1. We process your personal data for the following purposes:
3.1.1. If you fill out a contact form by providing your name, email address, phone number, preferences, etc., we use your data to answer your questions, to send you information or to perform other tasks at your request.
3.1.2. If you open an account with us, we process the data required for opening the account, such as your name, address, email address, password to enable your registration and the management of your account.
3.1.3. If you subscribe to a service such as our newsletter by providing us with your email address and name, we then use this data to send you our newsletter.
3.1.4. If you participate in a marketing promotion, we then use the data we request from you to enable your participation, for example, to manage your invitation to an event or to determine and contact the winner of a competition.
3.1.5. If you order a product, material or service, we must be in possession of and process data necessary to fulfil your order, such as your name, telephone number, delivery address, credit card information, email address, etc., e.g. to confirm your order, process your payment, check credit rating, deliver the items ordered and contact you for delivery.
3.2. We process the metadata we collect from you in order to improve our Website, to analyze traffic patterns and usage of the Website, for targeted marketing purposes, to develop and analyze statistical and demographic data or to optimize our online presence and our commercial efforts.
4. Why do we need your data?
4.1. If you wish to enter into a contract with us, e.g. if you order goods or services, we are obliged to ask you for certain personal information in order to enable you to enter into this contract, e.g. your name, delivery address, place of residence, payment information or contact details. If you were to decide not to provide us with the requested information, we would be unable to enter into this contract with you.
5. How long do we process your data?
5.1 Your data will be processed for as long as necessary in light of legal retention periods and to safeguard our legitimate interests.
5.2 Until you revoke your consent for future processing, for example by unsubscribing from our newsletter or deleting the account opened with us.
6. Who do we share your data with?
6.1. We may disclose your personal data to our third party suppliers or services who act on our behalf and/or as partners (subcontractors), to the extent necessary for the performance of their obligations, who are contractually bound to respect an adequate level of data protection when processing your personal data (e.g. to fulfill orders, deliver parcels, process credit card payments, provide customer services, send mail and emails, store and process data, host websites, remove repetitive data from our customer lists, analyze data, provide marketing assistance, conduct customer satisfaction surveys, provide tailored advertising content).
7. How do we protect your personal data?
7.1. We take appropriate technical and organizational security measures to ensure the necessary security of your data and to ensure the confidentiality, integrity and availability of your data, to protect it against unjustified or unlawful processing and to minimize the risk of loss, accidental alteration, unwanted disclosure or unauthorized access. Like all companies, however, we cannot exclude any breach of data protection with certainty; certain residual risks are unavoidable.
8. What are your rights?
8.1. You have the right:
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to ask us for access to, rectification or deletion of your personal data;
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to ask us to restrict the processing of your personal data, including to object to the processing of your personal data for direct marketing purposes; and
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to ask us to provide you or any other person or entity designated by you with a digital file of your personal data (data portability).
8.2. You may at any time withdraw your consent allowing us to process your personal data for the purposes indicated.
8.3. It should be noted, however, that some of your rights may be limited, excluded or subject to certain conditions. Each situation is thus treated and analyzed according to the specific case.
8.4. Any disagreement regarding the legality of the processing of your personal data may be the subject of a request for conciliation with the data protection and transparency officer Jura Neuchâtel (https://www.ppdt-june.ch/fr/Contact/Contact.html).
9. Can the privacy policy be changed?
9.1. This Privacy Policy does not form part of your contract with us. We reserve the right to modify or update this Privacy Policy at any time without prior notice.
10. How to contact us?
For any questions regarding the exercise of your rights, you can contact us as follows:
Postal address: B2STRAP, Rue des Romains 1M, 2856 Boécourt
Phone number: + 41 32 427 35 50
Email address: info@b2strap.com