GENERAL CONDITIONS OF SALE

1. General

1.1. These general terms and conditions of sale (hereinafter: GTC) apply to all services provided by B2STRAP, with headquarters in Rue des Romains 1M, 2856 Boécourt, Switzerland (hereinafter "we", "our", "us", "our") to its customers, more particularly to the sale of products and services on this website.

1.2. The B2STRAP General Terms and Conditions, in their current version, are applicable to any order placed from 1 January 2025. We reserve the right to modify these General Terms and Conditions at any time and without notice by publishing an updated version on our website. Any order placed after the entry into force of our new updated General Terms and Conditions constitutes acceptance of the latter.

1.3 By ordering from this site, you agree to be bound by these T&Cs. Before placing your order, you will be asked to confirm your acceptance of these T&Cs. Without such confirmation, no order may be placed.

1.4 By accepting the aforementioned T&Cs, you confirm that you are of sufficient legal age and are legally capable of entering into a consumer contract.

1.5 When using this website, the customer is responsible for access to and use of his customer account, including the confidentiality of his identifiers.

2. Order process

2.1 Your order on this site constitutes an offer to purchase under these General Terms and Conditions.

2.2 After placing an order, you will receive an email from us confirming that we have received your order. Please note that this does not mean that your order is final. Orders are subject to our acceptance and the availability of the products and services ordered.

2.3 The descriptions of products and services as presented on our website are accurate at the date of publication, but are subject to availability or change without notice. We cannot be held responsible for photographic or typographical errors.

2.4 We reserve the right to refuse any special request such as texts/photos to be personalized (e.g. engraving), without being required to provide reasons. In this event, your order will be cancelled and the costs incurred refunded. We decline all responsibility for the accuracy of the information transmitted or the suitability of said information for the use for which it was intended.

2.5. We reserve the right to carry out identity and credit checks to prevent fraud.

2.6 Your purchase offer will be deemed accepted by order confirmation (invoice) which will be sent to you by email. Said order confirmation constitutes the contract between B2STRAP and the customer. The aforementioned contract only binds the parties with regard to the specific products and services included in the order confirmation and whose shipment has been explicitly confirmed.

3. Price and payment

3.1 Prices on this site are in Swiss Francs (CHF) and include local VAT.

3.2 We reserve the right to change the prices shown on this site at any time. However, the prices shown in the order confirmation are deemed to be accurate (subject to obvious errors – point 3.8).

3.3 You may make your payment using the payment options available on this Site at the time of your purchase. These may include (for the applicable terms, follow the available links):

3.3.1. Credit cards such as Visa or Mastercard

3.3.2. TWINT, Paypal, Apple Pay

3.4. If you pay with a credit/debit card, you are subject to validation checks and authorisation by the card issuer. As such, we reserve the right to pass on your personal information required for the above validation checks to the card issuer. In the event of non-authorisation of payment by the card issuer, we accept no liability for any delay or non-delivery on our part.

3.5. We will not charge your credit/debit card until we have dispatched your order. We will deduct full payment from your credit/debit card when we dispatch the products. Any delivery of orders or products may be suspended until full payment has been received. In the event of late payment without good reason, the contract between us may be terminated at any time by giving us immediate written notice.

3.6. We may offer other payment options in collaboration with third party payment providers, such as direct transfer, payment by installments or payment by invoice. If you choose such options, you agree to be bound by the terms of these third parties as indicated in the order process or in these Terms of Sale and acknowledge that these third parties process your personal data for payment purposes as described in their privacy notices.

3.7. Our website contains a large number of products and services and it is possible that, despite our best efforts, an error in the pricing of such products and services may occur. We will verify prices as part of our dispatch procedures so that, where the correct price is lower than our stated price, we will charge the lower amount. Conversely, we reserve the right not to approve and confirm your order where the correct price is higher than the price stated on the website. In this case, we will contact you in advance to determine your willingness to continue with your purchase at the corrected price.

3.8. We are not obliged to provide you with the product or service at an incorrect (lower) price, if the pricing error is obvious and unmistakable and you ought reasonably to have recognised it as a mispricing. 

4. Delivery

4.1 Estimated delivery times and delivery costs depending on the chosen delivery method are specified during the order process as well as in the order confirmation.

4.2 If we are unable to deliver within the timeframes stated, we will contact you to arrange a new delivery date.

4.3 If we are unable to deliver within the time frame stated in your order confirmation and you refuse the delayed delivery, we offer you the option of cancelling your order against reimbursement of the costs incurred.

4.4. We deliver to the delivery address you provided to us when placing your order, as shown on the order confirmation.

5. Transfer of ownership and risks

5.1 Ownership of the products will be transferred to you upon receipt of full payment of the agreed price (including delivery costs). Any product already supplied without transfer of ownership will be taken back in the event that the conditions set out in these General Terms and Conditions are not respected.

5.2 All products are checked before dispatch and sent in their original condition. We assume no liability for damage caused during transport by third party courier and parcel delivery services.

5.3. Upon receipt of the product, we decline all responsibility for any damage that you cause to said product, whether caused by their use, handling or storage. 

6. Liability

6.1 For the remainder, any liability on our part is excluded within the limits of the legal provisions in force.

7. Right of Withdrawal and Return

7.1 In accordance with the legislation in force in Switzerland, no right of withdrawal is provided for orders placed on our site. Once the order has been validated and payment made, it is considered final and cannot be cancelled or modified, except in cases specifically provided for by law.

7.2 We do not accept any returns of products, subject to the provisions relating to defects (point 8).

8. Notice of defects

8.1 The customer is required to check the condition of the products upon receipt. Any visible defect, damage or non-conformity with the order must be reported without delay, at the latest within 5 working days, in writing (e-mail or post) accompanied by supporting photos.

8.2 If no notice of defect is issued within the time limit, the goods are deemed to have been accepted and any subsequent claims are excluded.

9. Prohibition on resale of products

9.1. Any resale of products purchased on our website is strictly prohibited.

10. Intellectual property

10.1 All contents of the website (texts, images, logos) are protected by copyright. Any reproduction or use without authorization is prohibited.

11. Data protection

11.1 The personal data collected is used exclusively to process orders and ensure the proper functioning of the site. It is not transmitted to third parties, except for logistical or legal reasons.

11.2 For further information, please refer to our privacy policy.

12. Law and competent jurisdiction

12.1. Contracts entered into on this Website between you and us shall be governed by and construed in accordance with Swiss law.

12.2. In the event of a dispute relating to the conclusion, execution or termination of the aforementioned contracts, the applicable jurisdiction is exclusively that of our head office, i.e. in Boécourt.

13. Miscellaneous

13.1 No rights arising from your contract with B2STRAP may be assigned to a third party without our prior written consent.

13.2 The invalidity of any provision of these Terms of Sale does not affect the validity of the contract between you and us.

13.3 If you use this Website, you agree to communicate with us electronically.

13.4 You can contact us as follows: B2STRAP, rue des Romains 1M, 2856 BO SHORT. email: info@b2strap.com ; Phone: + 41 32 427 35 50